07 3184 9400

Louise Hood

co-owner of the business along with her husband Martin Hood. She brings over 20 years industry experience to her role in Property Management that incorporates Business Development and allows her an in depth understanding of all aspects within the property management area. Having worked also in sales and administration, she has continued to develop a sharp attention to detail and strives to provide a high level of customer service to all her existing and prospective landlords and tenants. As a hard working agent Louise, a known identity in her community, will be able to share her knowledge and expertise to provide assurance and comfort to her clientele.

Louise adores the impressive branding at RE/MAX which resonates with her through previous positions as a property stylist and interior decorator. Her philosophy is to offer a cheery and approachable application to a job which in turn means clients will reap the rewards of listing with an agency that will and can enhance their properties. With Louise, it doesn’t matter if you are a first time investor or an experienced multiple home owner, her aim is to provide you with exceptional ongoing customer service, friendly support and advice.

Shae Mentink

Shae Mentink brings a wealth of real estate experience from leading property and real estate companies. She been specialising in Property Management successfully since 2003. Shae prides herself on excellent communication and her commitment to her Clients which is both personal and unique.

Shae continues to provide the highest standard of service to all with honesty, integrity, consistency and professionalism.

Shae understands that property is tangible, whether you are an investor, owner occupier, aspiring investor or a tenant, we can all relate to it. In Australia, property is part of our psyche and at RE/MAX Riverside it is our passion to assist our clients achieve their financial goals or dreams through property.

Karlene Munday

Truly believes in helping people in an open, honest and caring way. She is highly regarded by her loyal clientele and peers as the Senior Property Manager at RE/MAX Riverside. Karlene is always prepared to go the extra mile when looking after her client’s needs. Her wide experience enables her to easily match properties and suitable tenants maximising the return for our owners which she is 110% dedicated to.

Communication between clients and their agents is a common frustration throughout the real estate industry. Karlene, however makes it her priority to ensure her clients receive regular feedback and communication throughout every stage of the letting and management process. Karlene has many qualities but she is admired for her pleasant personality, ethical and loyal nature, energy, excellent computer and organisational skills that assist her to maintain a very high standard of work. She is very approachable and well liked by her tenants and lessors.

Karlene has continually worked in the real estate industry since 1987 from Brisbane to Ipswich and thoroughly enjoys enriching the lives of everyone who comes in contact with her both in her personal and business life.

Nelly Steinbacher

Highly motivated and passionate, Nelly has a strong background in customer service and is recognised as a true team player. Having moved to Australia from Germany in 2015, Nelly has finally followed her passion to enter the real estate industry. Keen to utilise and further enhance on her excellent communication and organisational skills, Nelly is excited to be a part of the progressive and innovative organisation that is RE/MAX Riverside. 

• Maximum returns with minimum vacancy
• Regular feedback and advice
• Personalised, professional standard of service that you deserve

Finding the right agent can feel like a daunting process, and starts with knowing the right questions to ask. Whether you are new to property investing or an old hand at it you need an agent who you can trust, who is experienced and up to date with the ever changing legislation.

Staff turnover and property management seem to go hand in hand. At RE/MAX Riverside we ensure that you don’t have the irritation of never knowing who you will be dealing with next time you contact us. Our department is headed up by one of our business owners and we ensure our staff are not overworked and have the time to build strong relationships with property owners and tenants alike.

Lack of communication can be costly. Our staff work closely together and information is communicated successfully between them so that no information is missed, you have a single phone number and email.